Website Terms of Use

  • What do these terms cover?
    These Terms and Conditions govern your use of the DelosWeb website and the services offered through it. By browsing this site or contacting us, you agree to these terms. They were last updated in July 2026, and continuing to use the site after a change means you accept the current version.
  • Who can use this website?
    This site is intended for business owners and visitors researching website design services. You agree to provide accurate information when you contact us and to use the site only for lawful purposes connected to those services.
  • Who owns the content on this site?
    All text, graphics, logos, layouts, and design on the DelosWeb website belong to DelosWeb unless stated otherwise. You are welcome to view our pages and link to them, but you may not copy, republish, or resell our content without written permission.
  • Is there anything I should not do here?
    Please do not attempt to disrupt the site, misuse our contact forms, submit harmful code, or use our content to mislead others. We may limit or block access if the site is used in a way that causes harm or breaks these terms.
  • Copyright & image use
    All images, icons, fonts, videos, graphics, and written content used by DelosWeb are either owned by us, licensed for use, stock assets we are allowed to use, provided by clients, or used with permission. Images used in demo websites or templates are for visual demonstration purposes only. We do not use images, logos, fonts, icons, or videos taken from Google or other websites without permission or a valid license, and any content shown on a demo must still be legally cleared for our use.
  • Demo & template content disclaimer
    Some websites, templates, images, project photos, and other content shown on DelosWeb may be used for demonstration, template, or portfolio purposes only. Demo websites may not represent real or active businesses. Any sample content is provided only to show how a completed website could look. Every demo or template website also carries a visible notice: “Demo website created by DelosWeb. Business information, images, reviews, testimonials, ratings, and project details shown here may be sample content for demonstration purposes only.”

Projects, Payments & Liability

  • How do projects and quotes work?
    Project scope, deliverables, timeline, and price are confirmed in writing before work begins. A quote or proposal describes what is included, and changes to that scope may affect the timeline or cost. Nothing on this website is a binding offer on its own.
  • What are your payment terms?
    Payment terms, including any deposit and schedule, are set out in your project agreement. Work typically begins after the agreed deposit is received, and remaining balances are due as described in that agreement. Specific amounts depend on the project.
  • What is your refund & cancellation policy?
    If you cancel before work begins, any deposit may be refundable minus costs already incurred. Once work has started, payments cover the time and materials already committed and may be non-refundable, as set out in your project agreement. Subscriptions or ongoing services can be cancelled with reasonable notice and end at the close of the current billing period. Exact refund and cancellation terms are confirmed in writing before any payment is made.
  • Who owns the website once it is built?
    Ownership and access are confirmed in your project agreement. As a rule, the finished website and its content transfer to you once the project is fully paid. Third-party items such as fonts, plugins, or stock assets remain under their own licenses.
  • What about liability and changes to these terms?
    DelosWeb works to deliver reliable, professional websites, but we cannot guarantee specific business results or uninterrupted access, and we are not liable for losses outside our reasonable control. We may update these terms from time to time, and the current version always applies. These terms are not a substitute for legal advice.

Phone Consultation Options

  • Custom Website Consultation Requirement

    Every Custom Website project begins with a required paid Phone Consultation. The prospective client must first complete the Get in Touch form with their business information, website goals, budget, timeline, and preferred consultation time.

    DelosWeb will review the request and contact the prospective client to confirm the appointment. Submitting the form does not automatically confirm an appointment or require immediate payment. Once the appointment is confirmed, DelosWeb will provide payment instructions.

    After the required payment is received, DelosWeb will email the Custom Website Questionnaire. The completed questionnaire must be returned before the scheduled consultation.

  • Quick Website Consultation — 20 Minutes, $95

    The Quick Website Consultation is the required consultation for a qualifying Custom Website project. It includes:

    • A 20-minute Phone Consultation
    • Review of the completed Custom Website Questionnaire
    • Discussion of the client’s business and primary website goals
    • Clear verbal recommendations
    • A short email containing the most important next steps
  • Website Strategy Consultation — 40 Minutes, $165

    The Website Strategy Consultation is a separate professional strategy service and includes:

    • A 40-minute Phone Consultation
    • Review of the client’s current website or new website idea
    • Guidance regarding design, pages, features, content, customer journey, and website direction
    • A detailed email summary with actionable recommendations
    • Relevant links or examples
    • Seven days of limited email follow-up

    This consultation is not credited toward the cost of a Custom Website.

  • Complete Website Planning Consultation — 60 Minutes, $245

    The Complete Website Planning Consultation is a separate professional planning service and includes:

    • A 60-minute Phone Consultation
    • Review of the business, customers, services, goals, competitors, design direction, pages, features, and content needs
    • A personalized website roadmap
    • Detailed written recommendations
    • Suggested page structure and priorities
    • Relevant examples, tools, or resources
    • Fourteen days of limited email follow-up

    This consultation is not credited toward the cost of a Custom Website.

  • Consultation Credit Policy

    Only the required 20-minute Phone Consultation costing $95 is eligible to be credited toward a qualifying Custom Website project. If the client approves the proposal and moves forward with the Custom Website project, the $95 consultation fee will be deducted from the total project cost and shown in the proposal.

    The following are not credited toward the website cost:

    • The 40-minute Website Strategy Consultation costing $165
    • The 60-minute Complete Website Planning Consultation costing $245
    • Additional phone consultations requested after the project begins

Communication & Revision Terms

  • Additional Phone Calls

    Additional phone calls requested after the project begins are not included in the website price. Any additional phone consultation:

    • Must be requested in advance
    • Must be scheduled
    • Requires separate payment
    • Is the client’s responsibility
    • Is not credited toward or deducted from the website price
  • Email Follow-Up

    Email follow-up included with a paid consultation is limited to questions directly related to that consultation. It does not include:

    • Design work
    • Development work
    • Revisions
    • Technical repairs
    • Additional research
    • New strategy sessions
    • Work outside the agreed consultation scope

    The 40-minute consultation includes seven days of limited email follow-up, and the 60-minute consultation includes fourteen days. The 20-minute consultation includes only the stated short email with the most important next steps.

  • Included Revision

    Every Custom Website includes one complete revision round after the first full website presentation. The Included Revision may contain:

    • Text updates
    • Image replacements
    • Color adjustments
    • Minor layout improvements
    • Button updates
    • Spacing adjustments
    • Minor design refinements

    The client must submit one organized list of all requested changes. Revision requests should be sent together in a single email whenever reasonably possible. The Included Revision is not unlimited.

  • Additional Revision Round — $195

    Clients who require additional changes after using the Included Revision may purchase one Additional Revision Round. It may include:

    • One additional organized revision list
    • Additional design refinements
    • Layout improvements
    • Content updates
    • Image replacements
    • Minor styling changes

    This fee does not include new pages, new functionality, a complete redesign, or unlimited changes.

  • Extended Revision Round — $395

    The Extended Revision Round is intended for projects requiring more extensive revisions after the Included Revision has been completed. It may be appropriate for:

    • Revisions affecting multiple pages
    • Larger layout changes
    • More extensive content updates
    • Additional design refinements
    • A second significant round of organized changes

    The Extended Revision Round is not unlimited.

  • Revision Policy
    • Every Custom Website includes one revision round.
    • Additional revision rounds are available for an additional fee.
    • Revisions do not include new pages.
    • Revisions do not include new functionality.
    • Revisions do not include complete redesigns.
    • Revisions do not include work outside the approved project scope.
    • Additional project requirements may require a separate estimate or proposal.
    • Additional phone consultations are not included in revision fees.
    • Project communication is handled primarily by email to keep requests organized and documented.